Fees

Dear friends, as I devote to you my professionalism, experience and many extra study hours dedicated to growing more advanced skills in my special interest areas best practice and treatment, I am committed to giving you the most effective Traditional Chinese Medicine treatment available.

I value you as a client.

Thank you, Ngaio

Acupuncture & Treatments – Adults

Initial Consultation and Acupuncture Treatment – $105

Follow up Consult/Treatment – $85

Second treatment within same week – $65 (our week begins on Monday and ends on Sunday)

Package of 5 Consult/Treatments* – $403

Package of 10 Consult/Treatments* – $765

Package of 20 Consult/Treatments* – $1,455

Acupuncture & Treatments – Children

Initial Consultation and Acupuncture Treatment – $60

Follow up Consultation and Acupuncture – $45

Gift Certificates

Costs are as above with the added bonus of us paying for the postage (Australia only please).

Terms & conditions: When you receive your gift certificate you will notice it expires 6 months after the purchase date so please ensure you come in for your treatment within that 6 months.

Chinese Herbs

Herbs are charged separately should they be required. Average fee for a box of 200 pills is $17 (this represents 5 & ½ days of treatment) & average fee for 1 week supply of granulated herbal formulas (which have stronger potency and are tailor designed to suit the individual’s needs) is $37. These figures represent average costs only and are here to provide patients with a pretty good idea of roughly how much treatment may cost.

* Treatment Package Terms & Conditions

When investing in packages of 5, 10 or 20 Consult/Treatments, the following boundaries apply:
Each 5 & 10 package expires 6 months after purchase date, the 20 pack expires 12 months from purchase. All treatments should be completed by expiry date.
24 hours notice is required for any cancellation or change made to each appointment. If a patient does not turn up for their appointment, it will still be counted as if the treatment has taken place.
All bookings are based on a ‘first come first served’ basis although as with all our patients, every attempt to accommodate the needs of the individual will be made.
Please be aware that it is not our policy to refund package purchases but if due to serious personal hardship this is required, the remaining unused amount of the package will be refunded based on the full consultation fee not the discounted package rate. For example: a 5-pack is valued at $403 ($80.60 per treatment). In this case any refund of an unused portion of the 5-pack would be based on $85- per treatment. This means that you will be charged the full amount for treatments already received.
This package does not include any herbal preparations, these will be charged separately should they be required. These packages are unavailable to new patients, standard Initial Consult/Treatment fees apply for first time visitors.

Private Health Fund Rebates

If your level of cover includes Acupuncture &/or Chinese Herbs, then you will be able to claim from your private health fund. Bring your membership card along with you, we have Hicaps. Acupuncture & Chinese herbal medicine remain unaffected by the recent changes in health fund rebates.

Credit Cards / Eftpos

If you prefer to pay with plastic, we accept Visa, Mastercard, Eftpos & we warmly welcome Amex.

Cancellations

If you cannot attend your appointment or if you need to reschedule, we require 24hrs notice, otherwise a cancellation fee will be charged. Please be considerate of other people, if you do not give us sufficient notice, someone else will probably be missing out on treatment.